Care and repairs

What that noise from your garage door means

Squeals, grinding and bangs each point somewhere different. When to book a service and when to stop using the door.

A dark Garador sectional door, clean and dry
A dark Garador sectional door, clean and dry. Photo: Garador dealer image library.
On this page
  1. Squealing and grinding
  2. A loud bang
  3. Jerky or straining

The short answer

  • Squealing or grinding usually means rollers, hinges or tracks need attention: book a service.
  • A loud bang is most often a spring breaking: stop using the door and call.
  • A jerky, straining opener usually means the door has lost its balance, not that the opener is failing.

Squealing and grinding

Dry rollers, hinges and tracks. Garador’s care advice is to clean the tracks and lubricate steel hinges and bearings sparingly every three to six months. If the noise persists, rollers or hinges are worn and a service picks that up.

A loud bang

StopA single loud bang from the garage, followed by a door that feels far too heavy or won’t lift, is almost always a broken spring. Stop using the door and the opener, keep clear, and call us.

Jerky or straining

If the opener strains, stops part-way or reverses on its own, the door has usually lost its balance and the opener is doing the springs’ job. Put the opener in manual mode and lift the door by hand: if it is heavy or uneven, book a service before the opener gives up.

Hearing something?Describe the noise, or send a short video, and we’ll bring the right parts.Book a service

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A dark Garador sectional door, clean and dry
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