Services
Servicing and maintenance.
A service within the first 12 months, then every two years, keeps your Garador door and opener smooth and quiet and keeps the warranty valid. We come to you.
- Required for Garador’s warranty
- Garador doors and most other brands
A service visit
What a service covers.
Balance and springs
We check the door opens and closes by hand with about the same effort each way, and adjust spring tension where it’s needed.
Rollers, hinges, tracks and cables
Cleaned, lubricated where Garador says to, checked for wear and fraying, and fasteners tightened.
Opener force and safety reverse
Travel limits, the force setting and the stop-and-reverse on contact are tested, plus safety beams if fitted.
Seals, locks and the report
Weather seals and locks checked, and a note of any parts that will soon need replacing.
Care guide
Looking after your door between services.
Garador’s advice for coloured steel doors. A service by a technician still matters for the warranty.
Wash the door
Clean water and a cloth every 14 days, more often near the sea. Pay attention to spots the rain doesn’t reach, like the face just under the door head.
Never wash the opener
Keep water away from the automatic opener. Washing it voids the warranty and could cause electrocution.
Check the balance
Every three to six months, put the opener in manual mode and open and close the door by hand. It should take about the same effort each way.
Look, don’t touch
Check the lifting cables for fraying or rust. Never adjust cables or springs; they’re under extreme tension. Call us instead.
Garador doors and openers must be serviced within the first 12 months of installation and every two years after that by an Authorised Garador Dealer, to keep the warranty valid. Garador openers count cycles and remind you when a service is due.
A serviced, registered Garador sectional door with a Genius HD, Genius or Precision opener is covered by Garador’s 10-year Reliability Warranty: door components and labour, excluding springs, and the opener for 10 years or 20,000 cycles.
We service most other brands too. If a part isn’t available, we’ll say so before you book.
Servicing questions
Still unsure? Call 09 550 8868 and talk to our Albany team.
How often does my door need a service?
Within the first 12 months, then every two years, by an Authorised Garador Dealer. More often if the door works hard or sits in salt air.
Will you remind me?
Garador openers also beep and flash when a service is due.
Servicing
Book a service.
Tell us when the door was installed or last serviced and we’ll book a time.
